Privacy Policy – Heron Solutions
Last updated: [June 2025]
1. Introduction
Welcome to Heron Solutions. We value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and safeguard your information when you use our website and services.
Our platform serves immigrants globally by offering access to services such as legal support, employment guidance, health resources, and educational tools. Your trust is our priority.
2. Who We Are
• Website: https://heronsolutions.org
• Legal Entity: Heron Solutions AB (registered in Sweden and Canada)
• Contact Email: info@heronsolutions.org
3. What Information We Collect
a. Information You Provide Directly:
• Name, email address, phone number
• Country of origin and destination
• Resume or CV (optional)
• Service interests or preferences
• Payment details (when subscribing to membership plans)
b. Information Collected Automatically:
• IP address, browser type, device information
• Pages visited, time on site, referral source
• Cookies and tracking pixels (see section 7)
4. How We Use Your Information
We process your data to:
• Deliver personalized services based on your membership plan
• Connect you with trusted B2B partners and service providers
• Provide multilingual support and content
• Respond to your inquiries or requests
• Improve our platform’s usability and performance
• Send you updates, service changes, or promotional materials (only with your consent)
5. Sharing Your Information
We do not sell your personal information. We only share it when:
• You connect with a service provider through the platform
• It’s required for legal obligations or enforcement
• It’s necessary for technical service delivery (e.g. email systems, hosting, analytics)
All third parties are bound by strict data protection agreements.
6. Data Retention & Storage
We retain your data only as long as necessary to fulfill the purposes listed above. You can request data deletion anytime by contacting info@heronsolutions.org.
All data is stored securely using industry-standard encryption and access controls.
7. Cookies and Tracking Technologies
Heron Solutions uses:
• Cookies to remember language and membership preferences
• Google Tag Manager for analytics
• Facebook Pixel (if applicable) for retargeting
You can manage your cookie preferences through your browser settings or opt out of non-essential cookies when prompted.
8. Your Rights
You have the right to:
• Access your data
• Correct or update it
• Request data deletion
• Withdraw consent at any time
• File a complaint with your local data protection authority (e.g., IMY in Sweden or OPC in Canada)
To exercise any of these rights, contact us at info@heronsolutions.org.
9. Third-Party Links
Our website may link to external partner websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.
10. Children’s Privacy
Heron Solutions is not intended for children under the age of 13. We do not knowingly collect personal data from minors without parental consent.
11. Updates to This Policy
We may revise this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions or concerns about this policy or your data, please contact:
📧 info@heronsolutions.org
